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FAQ – HELP


On this page, you will find all the answers to the most frequently asked questions about presets. If you have any further questions or concerns feel free to write to us at realweloveourlife@gmail.com or send us a DM on our 2nd Instagram account @weloveourpresets. If you message us on our main account, the DM will probably get lost.

What are Lightroom presets?

Lightroom presets are photography filters that allow you to simply edit your pictures with just one click. The presets that we have for sale are the exact presets that we use ourselves when editing our photos for Instagram. Each preset contains specific saved settings that we carefully selected after hours of working on them. Simply applying them on your pictures will immediately give you a professional look and will help you save time.

I am a beginner, are your presets still for me?

Yes! In fact these presets are especially designed for those who are new to photo editing. With these presets you will give your pictures a unique look very similar to our style with a simple click.

Do I need to own a professional camera if I wanna use your presets?

You don’t need a professional camera to use our presets. In fact, they work well with any type of photo and camera. Of course, remember that the quality of the camera and the light conditions does affect the outcome.

Can I use the presets on my smartphone?

Yes of course! In fact, each collection of presets includes presets that can be used both on the phone and on the computer. Mobile presets are really easy to use. Plus, they’re the perfect choice if you’re traveling and don’t have your computer with you to edit photos.

Which app do I need to use your presets?

You need the free “Adobe Lightroom” mobile app. While for the computer you need the desktop version “Lightroom CC/Lightroom Classic”. For the desktop version, you need a monthly subscription. Also, please make sure you have done the most recent upgrades to Lightroom CC & Lightroom Classic for desktop. In fact, our desktop presets are XMP files.

Are your presets suited for JPEG or RAW pictures?

You can use our presets with both JPEG and RAW pictures. We have tested our presets on several devices and photos of us or of our followers.

I don’t shoot RAW photos, will the presets still work?

Yes! In fact, all of our presets are designed to work with both JPEG and RAW photos.

What is the difference between the desktop presets and the mobile presets?

The desktop presets are designed to work especially with RAW photos taken with DSLR cameras. Of course, they also work well with JPEG pictures. Also, you can’t use desktop presets on your phone. On the other hand, the mobile presets are specific for editing your photos taken with your smartphone. They essentially work on JPEG files and are very simple to use.

Which of your presets are most suited for me?

You will find several presets collections here suitable for different situations. If you are in doubt, you don’t know which collection is right for you or you need more collections, we highly recommend the Master Collection. In fact, with the Master Collection, you will get all 71 desktop presets + 71 mobile presets ready for any situation at a very good price, the best value-for-money option.

How do I receive the presets from you?

Once the payment is completed, you will immediately receive the presets by email. If you can’t find the email, remember to check your spam folder. If you can’t find the email anywhere, don’t hesitate to contact us via DM on the @weloveourpresets profile or by sending an email to realweloveourlife@gmail.com.

What comes with the presets?

In each collection, in addition to the Desktop Presets and Mobile Presets, you will receive a pdf guide to install and use the presets step by step.

How to install the presets?

We have created a specific article to teach you how to install Lightroom mobile presets here. Also, find a step by step guide on how to install our presets on Mac or Windows here. Furthermore, you will find in each collection when you buy it a pdf guide with all the steps to install and use the presets. It sounds more complicated than it actually is because it’s super easy and fast!

Which currency do you use?

Everything in our store is in EUR. If you’re purchasing in a different currency, your bank will convert the EUR into your usual currency.

Do you accept refunds?

Due to the nature of the digital products we sell, we cannot provide refunds cause you also can’t return the products. You’ll have the product forever. As well as you will be able to use it forever.

If you have any further questions feel free to send us a DM on Instagram @weloveourpresets or an email to realweloveourlife@gmail.com and we’ll get back to you within 2-4 days.

DOMI AND FRIDA